How Can We Help?

Search for answers or browse our knowledge base.

Recent Comments

    Archives

      Solutions

      Docs

      Contact

      SYNCNOW

      SyncNow logo SyncNow – connect teams , tools and processes

      Monitoring Sync Status

      < All Topics

      The status page presents reports on the progress of synchronizations and DevOps gate processes logs.

      • Each row in the grid is a synchronization of one process
      • One process defines a set of entities
      • Each sync run for the process contains (Figure 1)
        1. The Log (Figure 2)
        2. Status Entities – detailed information about source and target entities (Figure 3)
        3. Status Errors – detailed information about errors that occurred during one sync run (Figure 4)

      Figure 1. Detailed information about each sync run.

      Figure 2. Details of one sync run execution

      Figure 3. Updated entities after one sync run.

      Figure 4. Errors that occurred during one sync run

      The frequency of synchronisations is configured on System Settings page.

      How to read Status grid

      The synchronization history can be filtered by:

      1. Processes
      2. Final status of synchronization. Can be Success, Fail, Partially Success
      3. Date-time period of sync run
      4. Only significant runs. The significant sync runs can have only one of three statuses:
        • Success with at least 1 changed entities;
        • Fail
        • Partially Success
      5. Bulk synchronization. The checkbox shows in the grid only sync runs that caused by SyncNow after Bulk Sync From Date or Bulk Sync From CSV.
      6. Text in a process name
      7. Synced entity (source or target) ID or text in synced entity name
      8. Amount of changed entities after sync run
      9. Deleted entities. The grid will contains only sync runs during which a deleted target entity was detected. Target entity can be deleted in target system
      10. Added entities. The grid will contains only sync runs during which a new entity was created in target system and in the same time a new entities pair was created in SyncNow DB.
      11. Sync runs were sync error occurred.
      Was this article helpful?
      0 out of 5 stars
      5 Stars 0%
      4 Stars 0%
      3 Stars 0%
      2 Stars 0%
      1 Stars 0%
      5
      How can we improve this article?
      Please submit the reason for your vote so that we can improve the article.
      Table of Contents
      Skip to content