How Can We Help?

Search for answers or browse our knowledge base.

Deployment | Administration | Support

< All Topics
Print

Example 2 – Sync Error

How to read the grid

For example the grid has 1 sun run with error

Sync Run from 13:00:23

Few seconds before 13:00:23 – In a Jira instance of ClickSoft were created a Bug (CLS-115).

13:00:23 – regular sync run found 1 updated entity in Lamdat – ClickSoft process. Changes was found only in Connector A (ClickSoft project in Jira)






The Jira entity was synchronized to target system, a new entity was created in target system.

status_erro_target.jpg

Error was related to calculating of Assigned To field. It is not critical for current mapping. But report about it added to Status Errors page for discussed sync run

This error also is displayed

on Sync Errors page.

Was this article helpful?
0 out Of 5 Stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Previous Example 1 – Successful sync
Table of Contents