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Sometimes there are changes in one work system and at the same time a corresponding synchronized entity is also changed, both of the side will be synchronized . The final values in that case will be decided by the setting in the conflict resolution section.
Step By Step Guide
- Navigate to the Processes page
- Press the Mapping Entities button
2.2 If the process inherits a global mapping then press the Edit Global Mapping button
- Press the Mapping Options button near specific entities pair
- Select which entity will win in a sync conflict
- Press the Save button.